Index Motors is a 20 year old proprietory firm engaged in the business of multi brand, multi location automobile dealerships and authorised workshops. The organisation has implemented information systems supplied by their respective auto vendors, running on varied platforms, using different databases and operating systems.

SmsBenefit has been implemented in the organisation to effectively communicate with customers and top management.

What SmsBenefit has been able to achieve
Sending service call summary to workshop manager
Alerting customer on vehicle delivery status
Query availability of spare parts from branches
Allowing customers to know status of the cars given for servicing
End of day sales report for proprietor
Sending enquiry alerts to field sales officers
Co-ordinating with mobile helpline workshop